Need help?
Frequently Asked Questions
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Yes. All our jewelry is designed, drawn, and made in Paris, in our workshop, using traditional artisan jewelry craftsmanship. For us, this is a matter of ethics, quality, and consistency.
Yes, it's even an essential part of our approach. Several pieces of jewelry in our collections can be personalized (size, engraving, stone, metal).
We also create bespoke pieces based on a personal project, a family stone, or a significant event. Contact us to discuss your ideas.
A unique piece is a jewel that we have designed around an exceptional stone or an original design.
There is only one copy of it.
These pieces are available online or at Galerie 23.
They can also inspire a personalized creation.
You can order directly from our website.
Once you've added the jewelry to your cart, follow the steps for validation and secure payment.
You will receive a confirmation email, and then a second email with shipping tracking information.
You can contact us through our contact page! We will be happy to assist you.
Yes, you have 14 days after receipt to change your mind. The jewelry must be returned in its original condition, in its case.
Personalized or custom-made jewelry cannot be returned or exchanged, in accordance with regulations.
For any request, please contact us beforehand.
Yes. We monitor and repair your GEMME jewelry, whether it's a polish, an adjustment, or a repair after an impact.
Contact us with photos of the jewelry so we can provide you with a quote.
You can discover all our collections, our unique pieces, and our universe at Galerie 23, at 23 rue de Richelieu in Paris.
We welcome you to take the time to discuss your project or your desires.
You can contact us via our contact page! We'll be happy to help you.




